C McGough & Sons

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C McGough & Sons

Office: 01782 834300 | 01782 515155
Email: info@cmcgoughandsons.co.uk

  • Home
  • About us
  • Time of Loss
  • Services
    • Catering
    • Coffins
    • Memorials
    • Cremation and Burial
    • Funeral Floral Tributes
    • Pre-Paid Funeral Plans
  • DWP Claims
  • Funeral Notices
  • Gallery
  • Donations
  • Contact

C McGough & Sons | Time of loss

After suffering a bereavement, then a funeral for a member of your family maybe the most difficult time of your life.

C McGough & Sons | (24 hours) support line Call: 07736 565055

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C McGough & Sons are your independent funeral directors, that have been serving and supporting people, with the loss of a loved one, for over 90 years. We know that a bereavement can be an exceedingly difficult and stressing time, especially when you have all the formalities that come with organising a funeral.  

The funeral arrangements most often falls to the closest person or a family member of the deceased, C McGough & Sons have years of experience to lean on to help and support you at this time, we understand the pressures and challenges that face someone who has lost a loved one. Our family will care for your family 24 hours a day, 365 days a year, offering you support, compassion or advice throughout this most difficult time.

When a death occurs at home


When there is a death in your home, a Medical professional such as a Doctor, Nurse specialist or paramedic must verify the death. Once verification has been carried out you may contact us to bring your loved one into our care, but do not hesitate to call us for advice at any time (before or after verification).

The GP will then issue you with the medical certificate which contains the description of Cause of Death. You will then be required to make an appointment at your local Registrars of Births & Deaths to register the death of the deceased, we will give advice on which registration office you need to contact.

If the death is unexpected, then the Coroner will be called in to determine the cause of death. The Coroner’s office will then inform their removal team to collect your loved one and transport them to the coroner’s mortuary. (Please contact if you have any questions 24hrs a day).

You will then be told you can contact as your funeral director for further advice and support.

When a death occurs at the hospital.


If a death in hospital occurs, the deceased will remain in the care of the hospital, untill all necessary paperwork is completed, the bereavement office at the hospital will help you with this paperwork. We will then be able to bring your loved one into our care.

You will need to contact the bereavement office at the hospital, usually the next working day after you loved one has passed on, they will ask you a few questions and call you back once the doctors have been consulted, if the doctor can issue a medical Cause of Death certificate you will be advised to collect the certificate (to be able register at the registrars) or make an appointment to register at the hospital.

If the doctor is unable to issue the medical Cause of Death certificate, the Coroner will then become involved, at this point, you will not be able to register until the coroner has ascertained the cause of death (please speak to one of our funeral directors they will be able to advise you what you need to do at this point).

You will find a full list of useful contact numbers for local registrar office, please click this link.

Guide to help you register a death


C McGough & Sons are here for you at this time of loss. We feel that, as your funeral director, our role is to support and guide you, to make all the necessary arrangements to help you through this most difficult of times. The first and most important actions required are usually the registration. We hope the information below will help you.

How to register a death

Collect the Death Certificate from your family doctor or the hospital. (RSUH has a registrar in attendance at the hospital please ask your funeral director for advice)

Register the death by making an appointment with the Registrar of Deaths (see our list below, please ask your funeral directors for advice), you will have to register within the district the deceased died (for example all deaths at the RSUH need to be registered by Stoke on Trent registration office).

You will need alongside the Death Certificate from the doctor, the deceased’s medical card and any War Pension Books to registrar the death (if you have them at hand).

The Registrar will ask for:

  • Where the death occurred, the date and the place.
  • The last known address of the deceased.
  • The full name and the maiden name (if married) of the deceased.
  • The deceased’s occupation and national insurance number.
  • If the deceased was getting a pension or allowance from the public fund.
  • The date of birth of the deceased, surviving spouse (if they were married).

The Registrar will give you:

  • A Green Certificate for you to give to the funeral director.
  • The Death Certificate for the DSS.
  • If you require any copies of the Death Certificate (usually for Banks, building society’s, Insurance, and occupational pensions) these need to be paid for and presently cost £11 each (3/4 will normally suffice as all parties that require a certificate will usually return them to you immediately).
  • The Registrar will discuss with you the Tell Us Once Service. To help with this process you will need the deceased’s National Insurance number and if they have them, passport, driving licence and blue badge.
  • The Tell Us Once Service is a free government service that will allow you to inform all the relevant government departments and all and local council services all in one go. You will still need to inform the deceased bank(s), utility companies, landlords or housing associations yourself.

Your local registrar’s office address, phone numbers and opening times are below..

The Coroner


The Coroner will become involved for several reasons including: if the cause of death is unknown, sudden, following an accident, a fall, a recent operation, or if the person has not seen a doctor in the last 14 days before their death, been suffering with an industrial disease or in receipt of a war pension. The Coroner will look to determine the precise cause of death. This process can be lengthy, many families use this time to discuss funeral arrangements with our dedicated staff, to make decisions, that may allow funeral arrangements to be put into place as soon as the coroner decides there loved one can to come into our care.

We at C McGough & Sons are at hand every step of the way to give advice and support, please contact us at any time on our 24-hour numbers 01782 834300 or 01782 515155, where a funeral director will be available to offer personal advice, help and support. You may be asked to call the Coroner’s office or the coroner’s officer may call you, to make an appointment to arrange an interview, to discuss the recent circumstances.

After they have gathered all the information required, a decision as to which direction the investigation is to go will be made, this may include a scan or post-mortem to help ascertain the cause of death. If the coroner is satisfied the death was due to natural cause, you will then be advised to make an appointment at the Registrar of Births & Deaths to register the death (please ask your funeral director for advice on which registration office to contact).

If there is going to be any further investigation or an inquest, you will not be able to register until further information is gathered or an inquest take place. The Coroner will, however, issue you with an Interim Death Certificate (which help with financial matters) and all the documentation you will need to enable, your loved one to come into our care and the funeral to take place, you will be advised, by the coroner’s officers on how the process will proceed, usually after the funeral has taken place. If you would like to contact your coroner’s office direct, please follow the appropriate links below:

  • The coroner for North Staffordshire and Stoke on Trent is Mr Barkley
  • The coroner South Staffordshire is Mr Haigh
  • The coroner South Cheshire is Mr Alan G Moore

Stoke

Register Office

Hanley Town Hall
Albion Street Hanley
Stoke-on-Trent
Staffordshire
ST1 1QQ

Tel No: 01782 235260

Opening Times
Mon-Fri 09.00am-16.00pm
By appointment only.

Cheadle

Register Office

15A, 17 High Street
Cheadle
Stoke-on-Trent
Staffordshire
ST10 1AA

Tel No: 0300 1118001

Opening Times
Mon-Fri 09:00am - 17:00pm
By appointment only.

Newcastle-under-Lyme

Register Office

Castle House
Barracks Road
Newcastle-under-Lyme
Staffordshire
ST5 1BL

Tel No: 0300 1118001

Opening Times
Mon-Fri 09.00am-17.00pm
By appointment only.

Congleton

Register Office

7 High Street
Congleton
CW12 1BN

Tel No: 01625 270350

Opening Times
Mon-Fri 09:00am – 17:00pm
By appointment only.

 

Crewe

Register Office

Municipal Buildings
Earle Street
Crewe
Cheshire
CW1 2BJ

Tel No: 01270 686700

Opening Times
Mon-Fri 09.00am-16.30pm
By appointment only.

Alsager

Register Office

Municipal Buildings
Earle Street
Crewe
CW1 2BJ

Tel No: 01270 686700

Opening Times
Mon-Fri 09:00am – 17:00pm
By appointment only.

Leek

Register Office

Moorlands House
Stockwell Street
Leek
Staffordshire
ST13 6HQ

Tel No: 0300 1118001

Opening Times
Mon-Fri 09.00am-17:00pm
By appointment only.

Stafford

Register Office

Tipping Street
Stafford
Staffordshire
ST16 2LP

Tel No: 01785 277881 or 01785 277882

Opening Times
Mon-Fri 09:00am - 18:00pm
By appointment only.

If you have any queries, call us on 01782 834 300

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Tunstall Office

C McGough & Sons - Funeral Directors

79-83 Roundwell Street
Tunstall
Stoke-on-Trent
Staffordshire
ST6 5AW

Office: 01782 834300

Email: info@cmcgoughandsons.co.uk


Biddulph Office

C McGough & Sons - Funeral Directors

69 High Street
Biddulph
Stoke-on-Trent
Staffordshire
ST8 6AA

Office: 01782 515155

Email: info@cmcgoughandsons.co.uk


Catering for a Funeral


Occasion’s catering is always on hand at this difficult time to ensure that all your catering requests will be dealt with promptly, efficiently and with the attention to detail. All our menus are designed to be flexible to assure all your needs for your family and friends will be attended to professional and with the upmost of care and respect.

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Funeral Flowers


When someone dies, it is a hard time and to show how you feel you might want to send a sympathy message with some flowers to let someone now you are thinking of them. A message for a funeral is difficult and finding the right wording can be tough and stressful, but just a few well-chosen words is all it takes with some flowers. So why not gives us a call and see what we can do for you. Tunstall: 01782 577399 | Biddulph: 01782 514555

Website Navigation

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Funeral Services

Time of Loss

Services

Funeral Catering

Funeral Coffins

Funeral Memorials

Cremation/Burial

Funeral Floral Tributes

Pre-Paid Plans

Funeral Donations

Our Location

C McGough & Sons
Funeral Directors

Tunstall - 01782 834300

Email: info@cmcgoughandsons.co.uk

C McGough & Sons
Funeral Directors

Biddulph - 01782 515155

Email: info@cmcgoughandsons.co.uk

Get in Touch

© 2022 C McGough & Sons


VAT Number: 943-670-116 | Registered as a limited company in England and Wales Under Company Number: 04652414

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